TripAdvisor’s censorship of online reviews more extensive than originally thought #tripadvisor

TripAdvisor admitted to censoring some specific negative reviews by consumers reporting that crimes and acts of violence had occurred at some venues.

Since then, more people have documented that TripAdvisor has censored reports of crime at U.S. hotel and related properties. Update: TripAdvisor caught lying, now said to be under investigation by the Federal Trade Commission.

Unfortunately, online review sites are worthless due to a combination of “gaming the system” with fake reviews (both positive for your business and negative fake reviews for competitive businesses) and active censorship of negative reviews by online review sites such as TripAdvisor.com.

Social media’s ease of publishing has led to a rapid degradation in the quality of material available online. Online reviews are a form of propaganda – intended to influence your decision making. Review web sites know this. Business operators know this.

Now we know this: We intentionally avoided search results that went to TripAdvisor.com for a trip we completed over a week ago. What else can we do?

 

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

w

Connecting to %s