For a company built on getting inside its users’ minds, it understood nothing about what users wanted

For a company built on getting inside its users’ minds, it understood nothing about what users wanted

The last week showed how much more work we need to do to enforce our policies, and to help people understand how Facebook works and the choices they have over their data,” Erin Egan, Facebook’s chief privacy officer, and Ashlie Beringer, a Facebook deputy general counsel, said in a statement announcing the new system. “We’ve heard loud and clear that privacy settings and other important tools are too hard to find, and that we must do more to keep people informed.”

You only discovered this last week? Erin Egan, you are an idiot.
Facebook’s model is based on surveillance to understand every aspect of its users lives, behaviors, thoughts and interests. But your were  unable to understand that the users cared about privacy until now?
Since when are new product features announced by deputy general counsels rather product managers and line executives?

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