Apparently, AI will not fix social media problems for us

Apparently, AI will not fix social media problems for us

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A point I have made for a long time: “artificial intelligence” capabilities for policing social media have been significantly oversold. Today, Facebook and Twitter largely acknowledged that by omission:

After playing a starring role at prior face-offs between Congress and the tech industry, artificial intelligence merely warranted a cameo in the latest round.

In the more than two and a half hours of testimony from Facebook Chief Operating Officer Sheryl Sandberg and Twitter CEO Jack Dorsey (Google was a no-show) before the Senate Intelligence Committee on Wednesday, the term AI specifically mentioned once, with a handful of references to machine learning or bots.

That stands in contrast with November, when Congress grilled executives from Facebook, Twitter and Google about Russian influence, as well as Facebook CEO Mark Zuckerberg’s testimony before Congress over the Cambridge Analytica scandal, when AI was invoked as a sort of catch-all for the myriad of problems plaguing these social networks.

Source: For once, Facebook and Twitter didn’t keep invoking AI as a cure-all – CNET

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